Eliminate 4+ hours of daily administrative calls

callAgent automates confirmations, recalls, and insurance verification - reducing staff workload by 60% while improving patient communication

Professional female dentist in business attire working on laptop reviewing dental practice marketing analytics dashboard in modern office setting

Transform overwhelming administrative calls into automated efficiency

Your dental team spends hours every day making confirmation calls, chasing recall patients, and verifying insurance - time that should be spent on patient care and revenue-generating activities. Every minute spent on repetitive administrative tasks is a minute not invested in growing your practice.


callAgent eliminates this burden with intelligent automation that handles routine calls professionally while freeing your staff to focus on what they do best: providing excellent patient care.

Automated appointment confirmations

callAgent automatically calls patients 24-48 hours before appointments with personalized messages, handling confirmations, rescheduling requests, and cancellations without any staff involvement

Result: 90% confirmation rate, 40% reduction in no-show appointments

Smart recall campaign management

Automatically identifies overdue patients from your practice management system and initiates personalized recall campaigns via phone calls, texts, and emails until appointments are scheduled

Result: 65% increase in recall appointment bookings, zero patient oversigh

New patient onboarding automation

callAgent automatically contacts new patients 48 hours before their first visit to explain what to bring, review medical history, confirm arrival time, and answer common first-visit questions

Result: 50% reduction in first-visit cancellations, higher patient satisfaction scores

Emergency appointment filling

When cancellations occur, callAgent immediately contacts patients on your wait list, filling open slots automatically and maximizing chair utilization and revenue

Result: 80% same-day appointment fill rate, $50,000+ recovered revenue annually

Eliminate confirmation call burnout

Automated appointment confirmations

callAgent automatically calls patients 24-48 hours before appointments with personalized messages, handling confirmations, rescheduling requests, and cancellations without any staff involvement.

Never lose track of recall patients 

Smart recall campaign management

Automatically identifies overdue patients from your practice management system and initiates personalized recall campaigns via phone calls, texts, and emails until appointments are scheduled.

Welcome new patients professionally

New patient onboarding automation

callAgent automatically contacts new patients 48 hours before their first visit to explain what to bring, review medical history, confirm arrival time, and answer common first-visit questions, creating a smooth onboarding experience.

Convert consultations into committed patients 

Treatment plan follow-up

Automatically follows up with patients who received treatment plans but haven't scheduled, using personalized messages that address common objections and encourage booking.

Enhance patient satisfaction and reviews 

Post-appointment care calls

Automatically calls patients 24 hours after treatment to check on their comfort, provide care instructions, and request positive reviews from satisfied patients.

Maximize schedule efficiency

Emergency appointment filling

When cancellations occur, callAgent immediately contacts patients on your wait list, filling schedule gaps automatically and maximizing chair utilization and revenue.

Convert no-shows into rescheduled visits

Missed appointment follow-up

When patients miss appointments, CallAgent automatically reaches out within 2 hours to express concern, reschedule the visit, and maintain positive patient relationships while capturing lost revenue opportunities.

Ready to reduce administrative workload by 60%

AI receptionist plans

CHOOSE YOUR RECEPTION PLAN

$447/month per location



Essentials

Perfect for: Solo practices with 500+ monthly appointments

ROI Timeline: Pays for itself by saving 10 staff hours weekly

Expected Results: 60% reduction in administrative calls

Call Volume: Up to 500 automated calls monthly

$747/month per location



Professional

Best choice

Perfect for: Multi-provider practices with high patient volume

ROI Timeline: 600% ROI within 90 days

Expected Results: Save $15,000+ monthly in staff time

Advanced Features: Treatment plan follow-up + emergency slot filling

Custom



Enterprise

Perfect for: Multi-location practices or specialty practices

ROI Timeline: Custom ROI analysis with dedicated success manager

Expected Results: Save $50,000+ monthly across locations

White-label calling with custom scripts and branding

Why callAgent vs. manual phone calls

  • Manual Staff Calls → callAgent Automation
  • 4+ hours daily phone work → 60% workload reduction
  • Missed recalls and follow-ups → 100% consistent outreach
  • Limited calling hours → 24/7 automated communication
  • Staff burnout from repetitive tasks → Focus on patient care
  • Inconsistent messaging → Professional, personalized scripts
  • Human error and oversight → Automated accuracy and tracking

Implementation

Reduce Staff Workload 60% in 10 Days Our automation specialists configure callAgent for all your communication needs - confirmations, recalls, and follow-ups. We establish call scripts, timing rules, and response handling procedures that maintain your practice's personal touch.

What's Included:

  • Call campaign configuration
  • Script customization and recording
  • Timing optimization
  • Response workflow setup
  • Staff handoff procedures

Integration

Complete Communication System Integration callAgent integrates with your PMS for automated patient list management, scheduleGenius for intelligent timing, and collectPro for payment reminders. Multi-channel coordination ensures consistent patient communication.

Supported Integrations:

  • All major PMS platforms
  • Phone and VoIP systems
  • SMS and email platforms
  • Appointment scheduling systems
  • Call tracking and analytics

Security & Compliance

TCPA and HIPAA Compliant Calling All automated calls comply with TCPA regulations and HIPAA requirements. Automated consent tracking, call time restrictions, and secure message delivery ensure complete compliance.

Security Features:

  • TCPA compliance monitoring
  • HIPAA-compliant messaging
  • Consent management system
  • Secure call recordings
  • Protected patient data

Training & Support

Master Automated Communications with Expert Support Your team learns to create effective call campaigns while maintaining personal patient relationships. Our communication experts provide scripts, timing strategies, and optimization techniques.

Support Includes:

  • Campaign creation training
  • Script writing workshops
  • Response handling procedures
  • Monthly communication reviews
  • 24/7 technical support

Frequently asked questions

  • Will patients know they're talking to an AI system?

    callAgent identifies itself as your practice's automated assistant, maintaining transparency while providing professional, helpful communication that patients prefer over busy phone lines.

  • How quickly can I see staff time savings?

    Most practices see immediate relief within the first week of implementation, with full 60% workload reduction typically achieved within 30 days of complete system activation.

  • Can callAgent handle complex patient questions?

    For routine confirmations, recalls, and scheduling, callAgent handles 90%+ of interactions. Complex questions are seamlessly transferred to staff with full context and conversation history.

  • What happens if a patient needs to speak with a human?

    Patients can request human assistance at any time, and callAgent provides detailed conversation logs to staff so they have complete context when taking over the call.

Reduce administrative calls by 60% starting this week

Every hour your staff spends on administrative calls costs you $400+ in potential patient care time. callAgent eliminates repetitive phone work so your team focuses on what matters most.

Contacts

info@dsmsolutions.ai

(856) 378-1269

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